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Responsible Gaming
At Spinbond Casino, responsible gaming means treating gambling as entertainment, setting clear boundaries and seeking help if gambling stops being enjoyable or begins to affect your life. Gambling involves risk, and there is no guaranteed way to win. Please play within your means, understand the choices available to you and take action early if you are concerned about your gambling.
Gamble for entertainment
Gambling should be an occasional leisure activity, not a way to make money, solve financial problems or cope with stress. Before you play, decide how much money and time you are comfortable spending. Only use funds that are available for entertainment after essential expenses have been covered. Your gambling budget should never include money needed for rent, bills, food, transport, education, savings or other important commitments.
Set a budget before starting and avoid changing it during a session. A win is never guaranteed, and losses should not be treated as something that must be recovered. If you reach your chosen limit, stop playing. Taking regular breaks can help you remain aware of how long you have been playing, how much you have spent and how you are feeling.
- Consider gambling an entertainment expense, not an income source.
- Decide how much you can afford to lose before you play.
- Keep track of deposits, bets, wins and losses.
- Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
- Do not borrow money or use credit to continue gambling.
- Do not chase losses by increasing your stakes or playing for longer.
- Take regular breaks and stop when your planned session ends.
- Never gamble to impress, please or compete with someone else.
- Do not assume that a previous win makes another win more likely.
- Review your gambling budget if your financial or personal circumstances change.
It can be useful to discuss your gambling budget with someone you trust. An honest conversation may help you stay accountable and notice changes in your habits early. Remember that gambling outcomes are based on chance and that past results do not predict future results. There is no strategy that can guarantee a win or remove the risk of loss.
Tools to help you stay in control
Depending on the options available to you, account controls may help you manage your play. These can include deposit limits, loss or wagering limits, session reminders, time limits and temporary breaks. Limits are intended to support your plan, so choose amounts and periods carefully before confirming them. If a control is unclear, seek an explanation through the support channel made available on the website.
Deposit and spending limits
A deposit limit can restrict the amount added to your account over a selected period. A spending or loss limit may help you define the maximum amount you are prepared to risk. Set limits based on your real disposable income rather than on the amount you hope to win. Do not increase a limit simply because you have experienced losses or want to continue playing.
Time reminders and breaks
Time can pass quickly while playing online. Use available reminders to check how long you have been active. If you feel distracted, frustrated or unable to stop, take a break immediately. A temporary account break can provide space to review your gambling and decide whether you want to return. Use the break to consider your spending, mood and reasons for playing.
Account closure and self-exclusion
If you want to stop gambling, you may request a temporary break, account closure or self-exclusion where these options are available. Self-exclusion is a stronger commitment to avoid gambling for a chosen period or until further review. If you request an exclusion, do not open another account or use another person’s account to continue playing. Ask for help if you are finding it difficult to maintain your decision.
For help with account controls, contact Spinbond Casino through the support channel made available on the website. Do not share your login details with anyone, and ask support to explain any control before you activate it if you are unsure how it works. Account tools can assist with managing play, but they should be used alongside a realistic budget and an honest review of your gambling habits.
Recognising signs of harm
Gambling-related harm can develop gradually. It may affect finances, relationships, work, study, health or emotional wellbeing. Recognising changes early can make it easier to take action. Consider pausing your gambling and seeking support if any of the following signs apply to you.
- You spend more money or time gambling than you planned.
- You regularly think about gambling or feel restless when trying to stop.
- You gamble to escape problems, sadness, anxiety or boredom.
- You chase losses or increase bets to try to win back money.
- You hide your gambling, spending or losses from family and friends.
- You borrow money, sell possessions or miss bills because of gambling.
- Gambling causes arguments or affects your relationships, work or study.
- You feel guilty, anxious, low or out of control after gambling.
- You have tried to cut back or stop but have not been able to do so.
- You return to gambling soon after deciding to take a break.
- You neglect sleep, meals, exercise or other activities because of gambling.
- You feel pressure to gamble more after a win or a loss.
There is no need to wait until a problem becomes serious before asking for help. You can start by speaking with someone you trust, setting a break or exclusion, and contacting an independent gambling support service in Australia. Support is confidential and can help you understand your options without judgement. Independent support can also help you create a plan for managing urges, finances and conversations with people close to you.
If gambling has caused financial stress, consider contacting a qualified financial counsellor. If it is affecting your mental health or you feel unsafe, seek urgent assistance from appropriate emergency or crisis services in your area. Your wellbeing is more important than continuing to play. If you are worried about another person, you can seek advice for yourself even if that person is not ready to ask for help.
Protecting young people and vulnerable people
Gambling is intended for adults only. Underage people must not create or use an account, and adults should not allow another person to access their account. Keep passwords, payment details and devices secure, and log out when you finish using the website. Do not ask another person to gamble on your behalf, and do not allow someone else to use your identity or account.
If you share a device with children or other people who may be vulnerable to gambling harm, use suitable device controls and avoid saving login details or payment information. Keep gambling activity separate from children and do not present gambling as a way to earn money. Adults should take reasonable steps to prevent young people from viewing or accessing gambling accounts and payment methods.
Spinbond Casino may apply identity, age and account checks in line with its operating requirements. Providing accurate information and responding to reasonable verification requests helps support account security and the responsible use of gambling services. An account should only be used by the person to whom it belongs.
Support for family and friends
Gambling harm can affect people close to the person gambling. If someone’s gambling is causing concern, choose a calm time to talk and focus on the behaviour and its impact rather than blame. Encourage them to use limits, take a break or seek independent support. Protect your own finances and wellbeing, and avoid covering gambling debts if doing so may enable further harm.
Responsible gaming is a shared effort. Review your habits regularly, use the controls available to you and take action as soon as gambling no longer feels recreational. Spinbond Casino encourages all players in Australia to make informed decisions, protect their accounts and seek independent help whenever they need it.